Step 1:
Pick Your Service
We offer service packages for ROCKSHOX, FOX, and more. Not sure what you need, or custom request? Check down below for info on service.
Step 2:
Mail-In or Local
You can ship your suspension to us, and we'll cover free return shipping! Or select local pickup/ drop-off, or local mobile service at check out!
Step 3:
Ride More!
Enjoy your freshly serviced suspension. Don't worry, we've got you covered for peace of mind. Most suspension is covered by our policy.
What service do I need?
Basic Service
fork, shock, seatpost
After 50 hours of riding or twice per year, to restore and prevent wear
You need this if:
• 50 hours riding time, or sooner in harsh conditions
• Friction, or stiction
• Oil or dirt residue on stanchions/ shock body
Includes:
• Dust wipers/ foam rings, crush washers for forks
• Air can seals and quad-rings, sag o-ring for shocks
• New grease and oil for chassis/ air can.
• Thorough cleaning and inspection
Our 50 hour service opens your fork/ shock to clear away debris, replace grease and oil, and replace the seals that take the brunt of the abuse. This service restores sensitive and supple action for your suspension to glide with minimal friction.
Complete Service
fork, shock, seatpost
After 100-200 hours of riding or once per year, to restore and prevent wear
You need this if:
• 100-200 hours of riding without full service
• Low compression/ lockout force, issues with rebound
• Abnormal feeling/ noise, knocking, or leaking
Includes:
• Complete rebuild
• New seals for chassis, spring, damper, knobs
• Nitrogen gas charge for all shocks
• Vacuum bleeding for compatible forks and shocks
Full service of your shock or fork disassembles the chassis, springs, and valving assemblies. It replaces dynamic seals, static seals, glide-rings, dust wipers, oils and grease. If you're at 200 hours or having issues, your suspension will feel brand new again after this service.
Customize or Repair
fork, shock, seatpost
Transform your suspension with a personalized set up, get the most from your bike
We can help with:
• Repair/ Warranty
• Upgrades, modifications
• Travel or stroke change
• Shim stack reconfiguration
• Air volume tuning and negative air chamber kits
• Damper upgrade installation (ie PUSH HC97, Charger 3.1)
Why customize my suspension?
Suspension works best when it is tuned for your specific weight, bike leverage, riding style. Forks and shocks are set up from the factory to fit the broadest margin of riders in the most common riding situations. They are designed around a median weight, with enough external adjustment to function for most riders. This can leave a large margin for improvement- especially for those seeking specific performance characteristics, or lighter or heavier riders.
GET 35% OFF BASIC SERVICE
With purchase of Complete Fork or Shock Service!
Purchase of a Complete Fork or Shock Service will include two coupon codes for 35% off Fork or Shock Basic Service, valid for one full year from date of original service. Take advantage of our promotion to score deep discounts, and keep your suspension fresh all year long!
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