Complete Service
Recommended every 100-200 hours or sooner depending on conditions. Downhill/ park riding or muddy/ wet conditions shorten required interval to prevent wear, and restore maximum performance.
The complete service is a full tear-down and reassembly of your suspension component to factory spec. We replace dynamic seals, static seals, glide-rings, wipers, oils and grease. Vacuum bleeding, and precise nitrogen refill is used for all compatible components. During complete service your fork or shock can be customized or upgraded to fit your needs. 6-12 month guarantee policy
Basic Service
Recommended every 50 hours or sooner depending on conditions. Downhill/ park riding or muddy/ wet conditions shorten required interval to prevent wear.
Reduce friction, prevent wear. The basic service for a fork includes disassembly, cleaning, and lubrication of the lower chassis of a fork or air can and piston of a shock. New dust wipers, foam rings, air can seal kits, and oil are included. This service is essential to prevent wear and maintain low friction in your suspension. We also offer fork burnishing/ bushing sizing for certain applications.
Seatpost Service
Recommended every 100-200 or sooner depending on conditions. Muddy/ wet conditions shorten required interval to prevent wear.
Keep your dropper post fast and smooth! The basic service for a seatpost includes disassembly, cleaning, replacement bushings and wiper seal, and lubrication of the lower tube. Complete service on a seatpost adds a rebuild of the hydraulic cartridge, replaces O-rings, oil, and nitrogen charge.
Bike Shops, B2B Service
We offer special business-to-business rates to help your customer get back on their bike. Fill out this form to book service for your shop. You'll receive an order confirmation and instructions to send in the suspension to our shop. Return shipping for mail-in orders is free, and your customer's suspension is covered by our guarantee.
